Frequently Asked Questions (FAQ)
Welcome to Snap Campers!
Weâre here to help you create the camper of your dreams with high-quality, great-value, easy as pie to install modules that convert your van into a camper. In this section we answer some of the most common questions we get from customers like you.Â
If you donât find what youâre looking for or need more details, please contact usâour team is always happy to help! Our regular work hours are weekdays 8am-8pm EST.
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What are camper conversion modules?
Imagine converting an empty Ford Transit cargo van into a fully functional home-on-wheels with a bed, kitchenette, ample storage, and moreâall with just two easy-to-install modules.Â
The modules are pre-designed, pre-fabricated boxes that transform the empty cargo area of your van into a stylish and comfortable living space. They include:
- A cozy, convertible sleeping area (that doubles as a lounge and dining space).
- A kitchen with appliances and plumbing (including an outdoor shower).
- Integrated storage, furniture, and electrical wiring.
Unlike traditional camper builds, these modules ship to your doorstep ready to installâsaving you a whole bunch of money, time, and hassle. Itâs a super simple and great value way to transform pretty much any cargo van into a personalized and practical adventure vehicle.
Who are these modules designed for?
Our modules are perfect for:
- Camping and vanlife enthusiasts looking for an upgrade.
- Solo explorers, couples, or young families.Â
- Weekend adventurers, long-term travelers and overlanders.
- DIY enthusiasts who want a quick, rewarding project.
- Anyone who wants a modern, functional and stylish camper without spending a fortune!
Clear instructions make installation accessible for all skill levels, so you can be road-trip ready in no time!
Do I need professional installation?
Probably not, but it depends! Most customers install the modules themselves in as little as an hour using basic tools and the detailed instructions provided. However, installation requires:
- Ideally two people to lift and position components.
- Moderate physical effort (e.g., pushing the module walls outward to fit securely).
If youâre unsure or prefer expert help, we recommend consulting a local van conversion specialist or auto body shop.
Whatâs required for installation? Do I need a subfloor on the van?
Proper installation of our modules requires a flat surface. To address the corrugated flooring typically found in most vans, we recommend floor insulation solutions from trusted third-party providers. These products feature scalloped bottoms tailored to match the ridges in your van's floor, creating a smooth, level base for the modules.
Weâve made it easy by providing links to trusted sources on our website that provide level floor insulation options built to fit your type of van.
The modules do not require any tools to install. If you purchase the optional tempered glass sliding doors a phillips head screwdriver is required for 4 small screws.
Are these modules universal? Will they fit my van?
Our modules are designed to fit the most popular cargo van models with the high roof option, including:
- Ford Transit
- Mercedes-Benz Sprinter
- Ram ProMaster
For these and other models, simply provide your vanâs make, model, and cargo area dimensions. Weâll always confirm compatibility before finalizing your order.
How durable are the modules? Can they handle tough conditions?
The conversion modules are manufactured by brands that we trust to design their products to withstand the demands of van life. Materials and build quality are tested to ensure theyâre durable enough for your adventures while ensuring a comfortable and reliable living space. Follow the manufacturerâs care and maintenance guidelines to maximize durability and performance.
Can I customize the modules?
Yes, within limits. While modules come pre-designed to save you time and cost, you can personalize options like:
- Add-Ons: Bunk beds, outdoor showers, hot water heaters, Bluetooth speakers, and more.
- Finishes: Cabinet styles, stove type, mattress and sofa colors.
- Configurations: Door access (left/right) and power source setups.
We expect that you will fashionably decorate and add your own unique touches to your camper after installing the modules. However, structural modifications, re-plumbing or other larger modifications may void the manufacturerâs warranty. Contact the manufacturer if youâre considering such changes.
How big is the bed?
The bed included with most modules measures 6 feet 2.8 inches by 3 feet 11.2 inches. An optional foldable child's bunk bed is available, measuring 3 feet 11.2 inches in length. If you have specific requirements, please donât hesitate to contact us. We will work with the manufacturer to explore solutions.
Is there plumbing? Running water? Showers? A toilet?
Yes! Most modules include:
- A sink with running water.
- A 12.6 Gallon fresh water tank and 12.5 Gallon grey water collection system.
- An optional outdoor shower attachment.
- An optional chemical toilet.
Can passengers ride in the âliving roomâ sofa while the van is driving?
This may be possible with modifications. To ensure safety and legal compliance, a qualified auto shop must install seatbelts. Depending on your vanâs layout, you might also be able to retain one or more of the second rowâs seats even after installing the modules in the cargo area.
Do the modules come with a warranty?
Yes! The manufacturers offer warranties for defects or issues. While Snap Campers is a retailer and so doesnât provide a direct warranty, we may be able to assist you in contacting the manufacturer, if needed.
How long does shipping take?
Shipping times vary by products, location, and seasonal demand but hereâs a general timeline:
- Orders are processed within 3 business days.
- Manufacturing takes 6-8 weeks after order confirmation.
- Delivery typically takes 2-3 weeks after shipping.
High demand or supply chain issues could occasionally impact timelines. Weâll keep you updated every step of the way and often we will even share photos of your modules during production!
What are the shipping costs?
Shipping is inclusive in the price for the lower 48 states. For locations outside this range, please get in touch for a shipping estimate.
What is your return policy?
You can find our return and refund policy here.
What if I have an issue with my order?
If you experience any problems with your order, please contact us right away. Whether itâs a shipping issue or a question about the product, weâll do our best to resolve it quickly and to your satisfaction.
What makes Snap Campers different?
Hereâs why customers love shopping with Snap Campers:
- Handpicked Quality: We only partner with manufacturers we trust.
- Great Value: A unique âbest of both worldsâ offering of a high-end camper at a fraction of the cost of custom builds.
- Expert Support: Our team knows our products inside and out.Â
- Customer-Centric: From browsing to post-purchase support, youâll be interacting with real people, eager to guide you every step of the way.Â
- Proudly American: Snap Campers is a USA-based business staffed entirely by Americans that prioritize your satisfaction from start to finish.
What if I need help after I buy?
Weâre here for you! Whether you have a question about installation or need assistance reaching the manufacturer for warranty support, just reach out. You can contact us at:
- Email: support@snapcampers.comÂ
- Phone: (406) 640-4066 (Weekdays 8am-8pm EST)
- See out contacts page
How can I stay updated on new products and deals?
Easy! Sign up for our newsletter here to get the latest news, product updates, and exclusive offers in your inbox.
Weâre here to help you take your campervan aspirations to the next level. If you have more questions, donât hesitate to askâweâd love to hear from you!